Verified Property Guarantee

Premier Cottages is a membership organisation of luxury 4 & 5 Star independent cottage owners. All our cottages go through a rigorous screening process to ensure that you, our customer, has the very best holiday when you book with Premier Cottages.

Quality is ingrained in Premier Cottages DNA. The member onboarding panel are all highly experienced self-catering operators in their own right, and new members must achieve the highest quality standards, to at least a 4 Star grading, to ensure that they meet the level our guests have come to expect from Premier Cottages.

Excellent customer service is also paramount to Premier Cottages - it's not just the cottages that are 4 & 5 Star - the owners are as well! All our members must maintain at least 4 Star grading to continue their membership, and many cottages also carry a recognised independent national grading from organisations such as VisitEngland, VisitWales, VisitScotland, Quality in Tourism, and the AA.

We are sorry that our office is closed now until 9am on 5th January 2025

If you need help in the meantime, please email us and we will get back to you as soon as possible. Thanks for your interest in Premier Cottages.

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Premier Cottages Accessibility Scheme: Accessibility Categories

Each cottage in the scheme has been self-assessed by the owner and meets at least one of the following categories.

You’ll see these icons displayed on individual cottage listings where applicable, and you can also filter your search results by the following categories under the Accessible tab.

We always recommend contacting the owner directly to discuss your individual requirements before booking. Click here to learn more about the Premier Cottages Accessibility Scheme.

REDUCED MOBILITY

Includes the following key features to accommodate guests who have limited mobility and would benefit from some basic level accessibility facilities:

Must have parking within 50 metres of the main entrance or an alternative step-free entrance.
Must have a step-free route with a firm surface from the parking to the main entrance or an alternative step-free entrance.
Must have a standard bedroom with either an ensuite or a separate bathroom, and the ensuite/bathroom must include a shower unit or level-entry shower.
Must have at least one of the following:
- Venue all on one level
- A lift available between floors and changes in level
- At least one ground floor bedroom with en-suite bathroom

ASSISTED/PARTIAL WHEELCHAIR USER

Includes the following key features for wheelchair users who can transfer independently and can walk a minimum of 3 steps OR are travelling with a friend or companion who can assist them:

Must have parking within 50 metres of the main entrance or an alternative step-free entrance.
Must have step-free access at a customer entrance.
Must have at least one wheelchair-accessible bedroom with a wheelchair turning space of at least 1200mm x 1200mm.
Must have a wheelchair-accessible bathroom, with a level floor including a roll-in shower OR bath, and a wheelchair turning space of at least 1200mm x 1200mm..
Must have a standard bedroom with either an ensuite or a separate bathroom, and the ensuite/bathroom must include a shower unit or level-entry shower.
Must have an emergency evacuation plan for disabled customers.
Must have a map and/or floorplan showing accessibility facilities.
Must have at least one of the following:
- Venue all on one level
- A lift available between floors and changes in level
- At least one ground floor bedroom with en-suite bathroom

INDEPENDENT WHEELCHAIR USER

Includes the following key features for full time wheelchair users who need or want to travel independently:

Must have parking within 50 metres of the main entrance or an alternative step-free entrance.
Must have a step-free route with a firm surface from the parking to the main entrance or an alternative step-free entrance.
Must have step-free access at a customer entrance.
Must have a wheelchair-accessible kitchen for independent use.
Must have at least one wheelchair-accessible bedroom with a wheelchair turning space of at least 1200mm x 1200mm.
Must have a wheelchair-accessible bathroom, with a level floor including a roll-in shower OR bath, and a wheelchair turning space of at least 1200mm x 1200mm.
Must have an emergency evacuation plan for disabled customers.
Must have a map and/or floorplan showing accessibility facilities.
Must have at least one of the following:
- Venue all on one level
- A lift available between floors and changes in level
- At least one ground floor bedroom with en-suite bathroom

VISUAL IMPAIRMENT

Includes the following key features for guests who are blind or have poor eyesight:

Must have parking within 50 metres of the main entrance or an alternative step-free entrance.
Must have a step-free route with a firm surface from the parking to the main entrance or an alternative step-free entrance.
Must have a standard bedroom with an ensuite or separate bathroom with a shower unit or level-entry shower.
Must have an emergency evacuation plan for disabled customers.
Must have an audible emergency alarm with flashing lights.
Must have a map and/or floorplan showing accessibility facilities.
Must have facilities for assistance dogs.

VISUAL IMPAIRMENT [ENHANCED]

Includes the following key features for guests who are blind or have poor eyesight:

Must have parking within 50 metres of the main entrance or an alternative step-free entrance.
Must have a step-free route with a firm surface from the parking to the main entrance or an alternative step-free entrance.
Must have a standard bedroom with an ensuite or separate bathroom with a shower unit or level-entry shower.
Must have an emergency evacuation plan for disabled customers.
Must have an audible emergency alarm with flashing lights.
Must have a map and/or floorplan showing accessibility facilities.
Must have facilities for assistance dogs.
Must have step-free access at a customer entrance.
Must have tactile signage available.

HEARING IMPAIRMENT

Includes the following key features for guests who have hearing difficulties or impairments:

Must have an emergency evacuation plan for disabled customers.
Must have a vibrating pillow alarm to alert deaf visitors in an emergency.
Must have a map and/or floorplan showing accessibility facilities.

HEARING IMPAIRMENT [ENHANCED]

Includes the following key features for guests who are blind or have poor eyesight:

Must have an emergency evacuation plan for disabled customers.
Must have a vibrating pillow alarm to alert deaf visitors in an emergency.
Must have a map and/or floorplan showing accessibility facilities.
Must have an assistive listening / hearing enhancement system available

For more information about the Premier Cottages Accessibility Scheme click here.